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Ambulance - Medical Incident Reports

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1. How do I request a copy of my medical incident report?

Fill out the Patient Records Request form and bring/send the form in to the Ambulance Billing office at City Hall along with proper identification. Patient Records Request Form (PDF)

2. When are medical incident reports available for release?

Most medical incident reports are available for release within 15 working days after the incident.

3. Who can obtain a copy of a medical incident report?

The Kennewick medical reports can only be released to the person that it pertains to, unless you have a Durable Power of Attorney, Medical Power of Attorney, or have a medical release signed by the patient. Due to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we are not allowed to release your record without a signed authorization form or a court order.

4. Who do I contact with more questions about my medical incident report?

Kennewick Fire Department
Ambulance Billing/Finance
210 West Sixth Avenue
P.O. Box 6108
Kennewick, WA 99336

Contact the Ambulance Billing representatives at 509-585-4373 or 509-585-4379.

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Animal Control

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1. What can I do about a barking dog in my neighborhood?

Animal Nuisances are regulated by Kennewick Municipal Code Section 8.02.340. The confines of the law allow the City to file an infraction against a citizen who continually allows an animal nuisance to disturb his or her community. These matters can only be effectively addressed with the cooperation of at least one complaining neighbor. Please visit our Barking Dog page for more information.

2. Who should I call if I have a stray or escaped animal running around my neighborhood?

Please contact the Tri-City Animal Shelter at 509-545-3740.

3. Who provides animal control services in the City of Kennewick?

The City of Kennewick contracts with the Tri-City Animal Shelter to provide assistance in animal related matters and ensure compliance with Section 8.02 of the Kennewick Municipal Code . You may contact them with any questions or concerns you may have about animal control issues within city limits.

Tri-City Animal Shelter

4. How do I report a potentially dangerous animal in my neighborhood?

Call the Tri-City Animal Shelter at 509-545-3740. In the event the animal is causing an immediate emergency situation, please call 9-1-1.

5. How many dogs can my neighbor have?

The Kennewick Municipal Code in 18.12.040 allows a resident to have up to 3 of any one kind of animal and a combined total of 6 animals on each residential plat within city limits. Essentially this means that a resident may have 3 dogs and 3 cats—but not 6 dogs. There are exceptions provided if there is a permit issued allowing for additional animals, if the animals are under 10 weeks old (a new litter), or if the animal allowance was grandfathered in as part of an annexation agreement from the county. If you believe a violation of this code has occurred, you may report it to Kennewick Code Enforcement for further investigation.

6. Can I have chickens on my property?

The Kennewick Municipal Code in 18.12.040 allows residents in R and HMU zoned districts to have up to 3 chickens (excluding roosters) under a specific set of guidelines provided in that section. If you believe a violation of this code has occurred, you may report it to Kennewick Code Enforcement for further investigation.

7. Who do I contact about a dead animal in the street?

If you live within the city limits and the animal is a domestic animal (cat or dog), contact Tri- City Animal Control at 509-545-3740. If you live in the County, contact Benton County Animal Control 509-460-4923.

If the dead animal is "wildlife" (racoon, skunk, deer, coyote, etc.), contact our Street Department at 509-585-4419. 

Please be advised that Animal Control will only pick up wildlife if it is in the roadway causing a road hazard.

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Ask Kennewick

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1. Does a particular address have City sewer or water hooked up to it or access to those services?

To find out if a City address has sewer or water hooked up to it, contact Customer Service at 585-4266.
To find out if a City address can get access to those services, contact 585-4246.

Zoning Map.

2. Does the City of Kennewick have any job openings?

Job opportunities are posted online. For current listings, visit the HR page.

3. How do I get information on a recreation classes / programs, pool, scholarships, employment and volunteer opportunities?

You may contact the Recreation Department at 509-585-4293 or 509-585-4303.  You can also visit the recreation web page. 

Recreation page.

4. How do I get information on renting city facilities (fields, gazebos, City facilities and buildings)?

Contact the Recreation Department at 509-585-4293 or 509-585-4303.  You can also visit the recreation web page.  

Facility Rentals page.

5. I have a concern about a mess on a property or other code violations.

Information about Code Enforcement is available or by calling 509-582-1355 or by visiting their website.

6. How do I apply for a marriage license?

You may contact the Benton County Auditor's Department of Licensing at 509-736-2727 or stop by their office at 5600 W Canal Drive in Kennewick.

7. I need to talk to someone about my electric bill.

Contact the Benton Public Utilities Department at 509-582-2181.

8. My water meter is broken or I have a water leak.

Contact the Water Distribution department at 509-585-4419.

9. Questions about garbage bill accounts, payments, pick up, etc.

Contact Waste Management at 509-582-5121 or go to their website.

10. There is a dead animal in the street. What do I do?

If the animal is a domestic animal (cat or dog), contact Animal Control at 509-545-3740. If the dead animal is "wildlife" (raccoon, skunk, deer, coyote, etc.), call non-emergency dispatch 509-628-0333.

11. Water or sewer account / billing sign up, change or payment.

To sign up for water or sewer service or to make changes to your water or sewer account, please call Customer Service at 509-585-4266. To make a payment on your water or sewer account, check your account balance, view transaction history, and examine your usage information, visit our Utility Service page.

12. What are the requirements for draining a pool or spa?

Drain your pool or spa onto your yard. If you need additional information, contact the Water Distribution department at 509-585-4419.

13. What do I do if the trees on private property are growing into the power lines?

Contact Benton County PUD at 509-585-5399.

14. How do I obtain an absentee ballot?

You may contact the Benton County Auditor at 509-736-2727 or stop by their office at 5600 W Canal Place in Kennewick.

15. I have a question about Garbage Service.

You may contact Waste Management at 509-582-5121.

16. How do we recycle our Christmas tree?

Kennewick and Benton County residents can take their Christmas trees to the Waste Management transfer station at the corner of Ely Street and 27th Avenue, where they will be accepted, free, through January. Hours are from 8 a.m. to 5 p.m. Monday through Thursday, from 8 a.m. to 4 p.m. Fridays and from 9 a.m. to 3 p.m. Saturdays.
For more information or to be sure the transfer station is open, call 509-582-5121.
To simply discard the tree, call Waste Management at 509-582-5121 and schedule a bulky item pickup, which will cost about $20.

17. Are there coupons for the City Dump?

Coupons are given out by Waste Management. You may contact them at 509-582-5121.

18. Is there a Senior Citizen Reduced discount for Waste Collection?

There is a form to pick up at City Hall and complete. Please call Customer Service at (509)585-4266 if you have any questions.

19. Does the City add fluoride to the water?

No, the City of Kennewick does not add fluoride to the water.

20. Water quality questions - fluoride in water, PH of water, water hardness, etc.

Click on the link below to go to the Annual Water Quality Report. Water Quality Consumer Confidence Report

21. How do I report graffiti?

Click on the link below. Report Graffiti

22. Where do I get a liquor license for a nonprofit fundraiser?

Special Occasion Licenses are available on the Washington State Liquor and Cannabis Board website

23. Where do I get a liquor license for a wedding, event, etc.?

Alcohol cannot be sold. Information about obtaining a Banquet permit can be found on the Washington State Liquor and Cannabis Board website

24. Are permits required for yard sales?

No, permits are not required. A yard sale cannot exceed five consecutive days and only two sales are allowed per calendar year whether alone or as a group. Sales are prohibited from storage units and signs are not allowed on public property and must be picked up after the sale.

While there is not a fee for private yard sales, there is $5 permit fee for a rummage sale.

If you need to contact Planning with any questions, please call 509-585-4416.

Additional information

25. How do I obtain a copy of a birth or death certificate?

To obtain a copy of the certificate, contact the Benton Franklin Health District

26. Whom should I speak with if I have questions about drainfields for septic tank systems?

You may contact the Health Department at 509-460-4200. Benton Franklin Health District

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Building FAQ's

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1. What work requires a Building Permit?

Regardless of the value of the work any owner or owner's authorized agent who intends to construct,enlarge,alter, repair, move,demolish or change the occupancy of a building or structure, or ti erect install enlarge, alter, repair, remove,convert or replace any electrical, gas, mechanical or plumbing system the installation of which is regulated by the International Building, Residential, Mechanical, Plumbing codes or National Electrical Code or to cause any such work to be preformed shall first make application to the building official and obtain the required permit. 

For a list of work exempt from permits please check Residential or Building codes available from our website at: https://www.go2kennewick.com/907/Building-Codes

For residential work go to section R105 of the IRC. For commercial go to section 105 of the IBC

2. When is an architect required?

All  buildings over 4,000 s.f.and any residential building with more than 4 dwelling units must be drawn and stamped by a Washington State Licensed architect. 

3. Are the Building Codes available on line?

Yes, the building codes are available by going to: https://www.go2kennewick.com/907/Building-Codes

4. Where is an emergency escape and rescue opening require?

Emergency escape and rescue openings are required in all new construction. Basements, habitable attics and every sleeping room shall have not less than one operable emergency escape and rescue opening. Where basements contain one or more sleeping rooms, an emergency escape and rescue opening shall be required in each sleeping room. Emergency escape and rescue openings shall open directly into a public way, or to a yard or court that opens to a public way.

5. What are the size requirements for an emergency escape and rescue opening?

Emergency and escape rescue openings shall have a net clear opening of not less than 5.7 square feet. The net clear height opening shall be not less than 24 inches. The net clear width shall be not less than 20 inches.

6. Are window wells required for emergency escape and rescue openings below grade?

Yes.  The horizontal area of the window well shall be not less than 9 square feet with a horizontal projection and width of not less than 36 inches.  The area of the window well shall allow the emergency escape and rescue opining to be fully opened. 

7. How long is a building permit valid?

In order to keep a permit active an inspection must be completed at least once every 180 days.  Permits with no activity for 180 or more days will be expired.

8. Can an expired permit be re-activated?

Yes. subject to review by the Building Official.

9. Is a building permit required for a retaining wall?

Retaining walls with no slope above or below the wall and up to 48 inches tall measured from the bottom of the footing to the highest point of the wall do not require a permit.  Wall exceeding that dimension and walls  measuring over 2 feet from the bottom of the footing to the highest point of the wall with a surcharge require a permit.  Any retaining wall with slopes above or below them will require a review by the Building Department to determine if a permit is needed or not.   All retaining walls requiring a permit will require engineered drawings stamped and signed by the engineer of record.  

10. How long does it take to get a permit?

From the date of submittal a plan review will be completed and comments sent to the applicant within 15 working daysw

11. Where is safety glazing (glass) required?

The  answer to this is rather lenghtly.  Please refer to section 308.4 in the International Residential Code. You can access the code from our website at https://www.go2kennewick.com/907/Building-Codes

12. Can a building be moved into or within the City of Kennewick?

Yes

13. How many layers of roofing may I have on my residential or commercial buildings?

The International Residential Code and the International Building Code allow a maximum of 2 layers of roofing on any structure.

14. Do I need a permit for a residential fence?

For permit is not required for a residential fence.  Please check with the Community Planning Department for height and placement requirements. The Community Planning Department can be reached at (509) 585-4280.

15. Do I need a permit for to replace or add a water heater?

Yes a Plumbing permit is required for the replacement or addition of a water heater for residential and commercial locations.

16. Is the Climate and Geological design criteria available online?

Yes,  that information can be found at https://www.go2kennewick.com/DocumentCenter/View/119

17. Are foundation only permits available?

Yes, Foundation only permits are available for commercial permits on a case by case basis. The building Official will evaluate the available documentation and determine if a foundation only permit is appropriate.  Please contact the Building Official at  509-585-4387 or tony.ostoja@ci.kennewick.wa.us.  

18. What items are reviewed for an a Residential Plan Review?

The Residential Plan Review Checklist used by the Building Department when reviewing residential plans.

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City Attorney - Bad Check

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1. How do I prosecute someone for giving my business a bad check?

The Kennewick City Attorney’s Office reviews documents for prosecution in regards to bad checks issued by customers in a business establishment. If you are a business who has received an “Account Closed” or “NSF” returned check and the total amount is under $750, please submit a Fraudulent Check forms and follow the instructions to submit your case for review.

If you have a bad check over $750 please submit your paperwork to the Benton County Prosecutor’s Office. If you believe the check issued to you was fraudulent or stolen, please contact the Kennewick Police Department through non-emergency dispatch at 509-628-0333.

2. How do I prosecute someone who rented property from our business but stopped making payments—and now I cannot retrieve the property?

The Kennewick City Attorney’s Office reviews documents for prosecution regarding Theft of Stolen or Leased Property at our local rental or rent-to-own businesses. Please review the Theft of Stolen or Leased Property procedures and forms you need to submit for prosecution review.

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City Attorney - Civil Division

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1. Can the Kennewick City Attorney’s Office provide me representation, legal advice, or a legal referral to help me in my civil dispute or family law matter?

No, the City Attorney’s Office attorney and staff are prohibited by ethical code from representing private clients in court and from dispensing advice or referring to a specific private attorney. You may check the phone book for a list of local attorneys. If you qualify for low-income representation, you may contact Benton-Franklin Legal Aid, Columbia Legal Services, or The Northwest Justice Project for potential assistance.

2. I am having a dispute with my landlord over the conditions of my property, something he or she is doing or refusing to do, or other practices I feel are unjust. Will you please help me?

Landlord-Tenant Issues are considered a private civil matter and are not generally regulated by city ordinances. You may contact a private attorney who specializes in such matters. If you qualify for low-income representation, you may contact Benton-Franklin Legal Aid, Columbia Legal Services, or The Northwest Justice Project for potential assistance. The Benton Franklin Community Action Committee may also have services available to assist you.
Additional information may be found in RCW Chapter 59.19 and at the Washington State Attorney General’s Office.

3. I am having problems with a tenant and would like to start eviction procedures. How can I do that?

Landlord-Tenant Issues are considered a private civil matter and are not generally regulated by city ordinances. You may contact a private attorney who specializes in such matters. Additional information may be found in RCW Chapter 59.19 and at the Washington State Attorney General’s Office.

4. I am having a dispute with a neighbor over a vegetation crossing over onto my property. Do I have the right to cut down or kill the vegetation that is over my property line?

Property disputes are considered a private civil matter and are not generally regulated by city ordinance. You may contact a private attorney who specializes in such matters. If you qualify for low-income representation, you may contact Benton-Franklin Legal Aid, Columbia Legal Services, or The Northwest Justice Project for potential assistance.

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City Attorney - Defendant

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1. How do I change my court date?

If you are represented by an attorney, please contact your attorney.

Arraignment Hearing: If you have received notice for an Arraignment Hearing, and would like to request a continuance, you may contact the Benton County District Court at 509-735-8476 ext 3249.

Probation or Non-Compliance Hearing: If you are scheduled for a Monday Probation Hearing, please contact the Benton County District Court Probation Department at 509-735-8476, Option 7.

Pre-Trial Hearing: If you are requesting a continuance of any other type of hearing and are not represented by an attorney, you may contact our office at 509-585-4274 or by e-mail. Please note that you may not speak to an attorney about your case directly. Our office will be limited to noting our file of your intended absence and requesting the court to note your failure to appear and reset the case. We cannot excuse you from your court ordered appearance. The judge has the final decision as to whether to issue a bench warrant for your failure to appear or to grant a continuance.

Trial Readiness and Jury Trial or other Motion Hearing: Our office cannot excuse you from your trial appearance. In the event you fail to appear for a Trial Readiness, Jury Trial Hearing, or other Motion Hearing, we will request a bench warrant. In addition, it is likely new charges of Bail Jumping will be added to your existing charges.

2. How do I obtain the police reports for my criminal charges?

If you are represented by an attorney, your attorney will receive copies of all discovery documents needed to represent you in court. If you are not represented, you may make a Demand for Discovery request to our office in writing or at your next court date. Our office does not have generally have discovery available to us until the Tuesday prior to the first Pre-Trial Hearing.
All reports requests prior to that hearing, or made by other parties, may be made through the Public Records Request process at KPD and are subject to Public Records Laws.

3. How do I quash my warrant?

Please contact the Benton County District Court at 509-735-8476 to schedule a Quash Warrant Hearing if you are eligible. Otherwise you may resolve a warrant by turning yourself into the jail and be arraigned by a judge on the next court day. You may also pay your bail and warrant fee at the courthouse and receive a new court date. The judge is the only person who can quash a warrant. The Kennewick City Attorney’s Office cannot generally assist you in this process.

4. May I talk to a prosecutor about my charges?

The City Attorney’s Office cannot speak with you in regards to the facts of your case. Anything you say to us could be used against you in prosecution. If you are represented, please contact your attorney. If you are not represented and did not receive a plea offer at your arraignment, you may request one by calling 509-585-4274 or by e-mail. You may conduct additional plea negotiation with the prosecutor in court on the day of your pre-trial hearing.

5. I cannot afford a defense attorney. How do I get one appointed to me?

Public Defenders are only appointed by the judge in court after a determination has been made that you financially qualify. You will need to provide proof that you are financially indigent. Traditionally this appointment is made at your Arraignment hearing. However, if you did not request one at that time and you wish to request a Public Defender now, please do so at your next court date. You may also visit the Benton County Office of Public Defense for more information. Benton County Office of Public Defense

6. I have a warrant on an unresolved case and I live out of the area. I cannot afford to come back to appear in court. What can I do?

The law requires a personal appearance in court to disposition a case. Unfortunately, you will need to appear in court personally. Benton County does not allow telephonic or electronic appearances. You will have to make the choice to appear in person or leave the warrant outstanding until you can come back to resolve the case.

7. I received a Public Defender and want to “fire” them. What do I do?

Please visit the Benton County Office of Public Defense website for more information. The City Attorney’s Office cannot assist you with obtaining, firing, or replacing your court-appointed counsel. Benton County Office of Public Defense

8. I entered into a Deferred Sentence or Stipulated Order of Continuance and now I received a notice for a Sentencing Hearing. I thought this was supposed to go away if I complied. What do I do?

To finalize the case a judge must enter a disposition. If you have complied with the payment of all financial obligations, attended any treatment or classes required, not received any other criminal charges, and completed any other sentencing requirements imposed, your case will likely be dismissed. You may file an Affidavit of Compliance with the Benton County District Court in lieu of appearing in court. The judge will dismiss the case without your presence. If you are not in compliance or have questions about whether you are in compliance, you need to attend your court hearing.

9. I received a Complaint charging me with Theft, however, I paid the store at the time I was caught shoplifting. Why am I also being charged?

The State of Washington allows businesses to pursue two independent resolutions in a shoplifting incident. 1) They may pursue a Civil Monetary Penalty which allows them to add a large dollar amount to the cost of the shoplifted or attempted shoplifted merchandise. This monetary penalty is paid directly to the store or its representative agency. 2) They may pursue criminal charges for Theft through the prosecuting agency. The store may pursue BOTH methods. However, if you pay the Civil Monetary penalty directly to the store, you will not be asked to pay additional restitution to the store as part of any criminal conviction.

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City Attorney - Marijuana

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1. How do I open a recreational marijuana retail store in Kennewick?

The City of Kennewick is not zoned for and does not permit retail recreational marijuana locations. Please see KMC 18.09.1605 and 18.12.165 for further information. You may also contact the WA State Liquor Control Board for up-to-date information on the state marijuana licensing regulations.

WA St Liquor and Cannabis Board

2. My neighbor has outdoor marijuana grow and the smell is a nuisance. Who can I contact?

The City of Kennewick regulates nuisances under Kennewick Municipal Code 9.48.060 . If you feel a violation of this code has occurred you may contact Kennewick Code Enforcement for further investigation.

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City Attorney - Traffic Infractions

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1. How do I get a copy of my traffic infraction for my hearing?

You may request discovery on your traffic infraction by supplying written notice to the Kennewick City Attorney’s Office of the documents you need at least 7 days in advance of your hearing. You may submit a letter, an e-mail, or complete the Discovery Request Form . Many times the discovery can be provided to you via e-mail when you supply an e-mail address.

2. Who do I contact about my negotiating my traffic infraction?

The Kennewick City Attorney’s Office does not negotiate traffic infractions.. If you choose to contest your ticket, a prosecutor will be present to represent the City. All other resolutions are between you and the judge on the day of your scheduled hearing. You are required to follow all rules as outlined in the court rules. WA St Court Rules for Infractions

3. How do I request a hearing on my traffic infraction?

Please consult the back of your infraction for further instructions. If you have lost your infraction, you may contact the Benton County District Court for assistance in identifying your case. Benton County District Court

4. How do I subpoena a Kennewick Police Officer for my contested hearing?

To subpoena a police officer for your hearing, you must fill out the Subpoena Form available at the Benton County District Court and have a judge sign it. You then need to serve a copy of the signed subpoena to the Kennewick City Attorney’s Office and to the Kennewick Police Department for notice.

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City Attorney - Victim / Witness

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1. How can I drop charges against someone?

You cannot. Once the police are called, the charging decision belongs to the City of Kennewick. The decision to prosecute a case is based on the facts of the case gathered by the police department and the evidence provided by any witnesses to the crime. The City's primary concern in these matters is doing our best to ensure the safety of our citizens while enforcing the law. We certainly welcome and consider any input you have in regards to the outcome of a case. We empathize with the difficult situation the defendant’s alleged criminal actions have placed on you and/or your relationship. However, please realize that dismissal is a rare outcome when charge(s) can be proven.

2. I received a subpoena. What do I do?

If you are a victim or a lay witness, you have likely been subpoenaed for a Friday Trial Readiness Hearing and a Monday Jury Trial. Please call our office directly on the Thursday before your scheduled hearing after 1:00pm to find out if we need you to appear for Friday’s hearing. We do not have any updated trial information prior to that time.

3. How do I get a No Contact Order dropped?

If the order was entered as part of a misdemeanor criminal case, the protected party may petition to have the order dropped or modified by the judge. To do this, the protected party must go to the Benton County District Court and fill out the paperwork to request a No Contact Order Review Hearing. A court date will be set and the protected party will be required to appear in front of the judge. A judge is the only person who can be make a ruling to lift, modify, or leave in place a No Contact Order. If the order was entered civilly or through the superior court, the protected party will need to petition the court in which the order was entered.
It is recommended that if the order was entered as a result of a domestic violence charge, the protected party seek safety planning counseling through Domestic Violence Services before appearing before the court. Domestic Violence Services

4. I have received a subpoena but I don’t know why and/or I am unavailable for those dates. What do I do?

Please call our office directly at 509-585-4274 or e-mail for further information.

5. I was the victim of a crime and have out-of-pocket loss. Who can I talk to?

If you are listed as a victim in the police report, you should receive a Restitution Letter from our office requesting you to fill out the forms and return proof of loss and replacement value for court purposes. You will need to complete these forms and return them to seek restitution through the court. We can only seek recovery of tangible loss or repair (ex: insurance deductibles, replacement or repair of a damaged/stolen item, uncovered medical expenses). We cannot seek restitution for pain and suffering. If you do not receive a letter from our office, please contact us at 509-585-4274 or by email.

6. How do I find out what happened at a court date?

You may call our office at 509-585-4274 or e-mail the day after the scheduled court hearing.

7. How do I get additional information to the prosecutor about my case?

If you are a victim or witness in a case, you may provide input to the prosecution agency. You may do so by completing the Victim Impact Statement mailed to you by our office after the defendant’s arraignment hearing and/or participating in any requested interviews. If you have additional evidence, medical records, or witness statements to present, please provide those to the Kennewick Police Department to include in the investigative file.

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Columbia Park Disk Golf

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1. Where is the disc golf course?

The disc golf course is located at:
6007 Columbia Park Trail
Kennewick, WA 99336

2. What are the playing fees?

Disc Golf Course use is free, operating hours are 6 a.m. – ½ hour after dusk.

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Comprehensive Plan Update

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1. What is the Comprehensive Plan?

Kennewick's Comprehensive Plan is the basis for all land use planning and growth management actions in the City.

The Comprehensive Plan:

• Guides decisions on land use, transportation, housing, economic development and the environment
• May result in updates to zoning and development regulations (to be consistent with the Plan)
• Meets requirements of the State Growth Management Act
• Serves as a blueprint for the future
• Sets level of service standards for facilities (roads, parks, etc.) and how to pay for them

2. Why Should We Plan for Growth?

Kennewick's population is expected to grow by 33,754 new residents by 2037, an increase of about 43% over 2015.

Planning for this growth will:

• Allow the community to influence issues they care about


• Allow the community to meet future challenges, such as economic development, traffic, or housing affordability.


• Help ensure preservation of community values, such as sustainability, good design, or health

3. How Does the Comprehensive Plan Affect Me?

You may not know it, but your community is shaped by the Comprehensive Plan. Kennewick uses its plan to develop regulations, programs, and services, all of which can affect your day-to-day life.

Take a look at the topics the Comprehensive Plan covers:

• Capital Facilities and Utilities: availability of community facilities, parks, schools, emergency services, etc. to meet the growing community's needs.


• Housing: affordability, proximity to work, goods, and services; choices for housing types that meet different family needs


• Jobs and economic development: where jobs are located, starting a business, workforce training, education opportunities, etc.


• Land uses: What your neighborhood is like, where the grocery store is located, attractiveness of the community, health, historic preservation, parks and open space, and more.


• Sustainability: clean air and water, efficient energy use, preservation of open space, trees, health, etc.


• Transportation: your commute to work, availability of transit, safety of kids traveling to school, mobility options for seniors, traffic congestion, walkability, etc.

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COVID-19 Small Business Administration Q & A

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1. Can I apply for both the Economic Injury Disaster Loan (EIDL) and the Paycheck Protection Program?

Answer: Borrowers can apply for both an SBA Economic Injury Disaster Loan (EIDL) and the Paycheck Protection Program loan. However, the Paycheck Protection Program loan funds and the Economic Injury Disaster Loan funds cannot be used for the same purpose. The Paycheck Protection Program loan must be used for payroll (minimum of 75% of the funds received) for it to be eligible for a forgivable loan and the remaining is used for different purposes. Borrowers who accept both loan funds should document the uses of the funds appropriately. Funding Options

2. Where do I submit an application for the Paycheck Protection Program (PPP)?

Like the SBA Loan Guarantee Program, the SBA doesn’t lend money directly to small business owners for the Paycheck Protection Program. Instead, it sets guidelines for loans made by partnering lenders.

Small businesses with less than 500 employees (including sole proprietorships, independent contractors and self-employed persons), 501(c)(3) non-profit organizations, 501(c)(19) veterans organizations, or Tribal businesses (see sec. 31(b)(2)(C) of the Small Business Act) affected by coronavirus/COVID-19 can find a lender using the SBA lender finder tool. Find a PPP lender

3. How do I check the status of my Economic Injury Disaster Loan (EIDL) and/or my EIDL Advance application?

The application process for the EIDL program was updated March 30 with a new streamlined application that allows you to simultaneously apply for both the Economic Injury Disaster Loan (EIDL) and/or EIDL Advance. 

 

For those who submitted a COVID-19 EIDL application prior to March 30, unless you have already been approved or are currently working with a loan officer, you should re-apply using the new streamlined application if you have not done so already. The new application is streamlined and faster. 

 

If you already submitted an application in the new streamlined system, keep your confirmation number handy and you’ll hear from the SBA soon. You can also contact the SBA Office of Disaster Assistance Customer Service Center at 1-800-659-2955 or DisasterCustomerService@sba.gov. Apply for EIDL

4. Do religious organizations qualify for SBA funding programs related to Coronavirus (COVID-19) relief?

The SBA issued guidance clarifying all faith-based organizations impacted by Coronavirus (COVID-19) are eligible to participate in the Paycheck Protection Program and the Economic Injury Disaster Loan program, without restrictions based on their religious identity or activities, to the extent they meet the eligibility criteria outlined in the CARES Act. 

Read the news release 

Read Faith-Based FAQs

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Down Payment Assistance

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1. How do I find more information about the Down Payment Assistance Program?

Kennewick offers a maximum of $10,000 in downpayment assistance to qualified first-time homebuyers. To participate in the Downpayment Assistance program, the borrower is required to provide a minimum contribution of $1,000 or 1% of the purchase price (whichever is higher) towards the purchase of the home. Buyers must also meet income requirements.
View Complete Program Guidelines & Application

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Fire - Disposal Information

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1. How do I recycle or dispose of old smoke detectors?

Please refer to the guidelines and information provided by the Benton County Waste Disposal website.

2. How do I dispose of an old or expired fire extinguisher?

Contact your local waste collection service provider for current recommendations for disposal or, visit the Benton County Household Hazardous Waste website.

3. How do I dispose of expired medications?

Medicines and medical waste present unique challenges for solid waste disposal. Since many medicines are either still active or have active byproducts, flushing is generally not advised.
There are options such as drug take-back programs through some pharmacy's. There is also a disposal receptacle located at the Kennewick Police Department at 211 W. 6th Ave.

4. How do I dispose of used needles/sharps?

There are a variety of retailers (Wal-Mart, Rite Aid, Walgreen's, etc) that sell needle clipping and storage devices such as BD Safe-Clip.

5. How do I dispose of hazardous/flammable materials?

Contact your local waste collection service provider for current recommendations for disposal or, visit the Benton County Household Hazardous Waste website.

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Fire - General FAQ's

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1. How do I contact the Benton County Fire Marshal?

Fire Marshal's Office Phone Number: 509-735-3500

Benton County Fire Marshal Website

2. What does EMS mean?

EMS stands for Emergency Medical Services.

3. How do I know how far I am from a fire hydrant or fire station?

Please use the search features set up in our interactive Fire Station & Hydrant Locator map.

4. Where do I find apparatus turning radius specifications?

Kennewick Administrative Code 8-21-080 details the Fire Apparatus Turning Radius Specifications.

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Fire - Incident Reports

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1. How do I request a copy of a fire incident report?

Use the Records Request Center Portal to submit a public records request for a fire incident report (excluding EMS records), track the status of your request, and view other frequently asked questions about obtaining records.

To submit a request for EMS reports and/or medical records please visit this link for information about that process as these are not a public record.

2. When are fire incident reports available?

Most fire incident reports are available for release within two weeks after the incident.

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Fire - KNOX Box Information

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1. Should I purchase a Residential Knox Box for myself or my family member?

The Kennewick Fire Department highly recommends the use of Residential Knox Boxes for use at homes where the occupant may not be able to open the door to first responders after calling 9-1-1.

Additional information regarding Residential Knox Boxes

2. How do I place an order for a Commercial or Residential Knox Box?

Knox Box orders can be placed online at the Knox Box website, www.knoxbox.com. Please be sure to select the correct jurisdiction for proper keying. If ordering for a City of Kennewick property, select the Kennewick Fire Department, you will see the department's custom patch displayed.

3. Which models are approved for Commercial use by the Kennewick Fire Department?

Frequently used models approved by the Kennewick Fire Department include: - 3200 Series Hinged Door Surface Mount - 3502 Single Lock Knox Key Switch - 3700 Series Knox Padlock - 4400 Series Recess Mounted (Recessed mounting kit required - Part #4470)

4. Which models are approved for Residential use in Kennewick?

Frequently used models approved for Residential use by the Kennewick Fire Department include: 

• Homebox
• Residential Door Hanger Model 
• Residential Surface Mount Model

Additional information regarding Residential Knox Boxes

5. I just ordered my Residential Knox Box, what's my next step?

1. Please call the Fire Prevention Division Office at (509) 585-4302 and we will happily schedule a time to come out and place the key into your new box and lock it for you.
2. If you have a medical alert service, after the new box has been installed, you will need to notify them that you now have a Knox box so they can relay that information to the dispatcher when they are calling 9-1-1 on your behalf. This will assist the responding crew to be prepared to look for one upon their arrival.

6. How do I get the keys updated when locks are re-keyed?

To schedule someone to meet with you to update the keys in your Knox Box, please contact the Fire Prevention Division at (509) 585-4302.

7. Where should a Knox Box be installed?

A Commercial Knox Box should be installed near the annunciator panel and/or zone map at approximately five feet up from the floor.

A Residential Knox Box, these high-security key safes allow first responders to quickly enter your home without forced entry. Therefore, keys and medical cards should be stored at the entrance of your home in order to avoid potential delay and damage to property in response to emergencies. 

8. Does the Knox Box have to be monitored?

No, the Knox Box is recommended not to be monitored to minimize false alarms.

9. Who do I contact with more questions?

Contact the Knox Box website or the Fire Prevention Division at 509-585-4302.

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Fire - Permits

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1. Fire Protection System Permits - What is Required & How to Apply

The Fire Department requires permits to add, modify or remove fire protection systems - prior to beginning work in these areas.

Some examples are: 

• adding/removing/relocating devices on all fire sprinkler, alarm or hood suppression systems
• replacing a fire alarm control panel
• changing the communication devices or other components on a fire alarm control panel
• demolition of non-required systems, etc.

Permit requirements for individual permit types can be found at our Fire Protection System Permits Page where you can select the tab for the permit type you are inquiring about for specific application criteria. When you are ready to submit your application, visit the Self Service Portal. Please allow a minimum of two weeks for permit application processing and plan review. The current fee schedule can be found here.

Fire Permit page.

2. Fire Protection Systems - Inspection Info & Criteria

• All work shall remain uncovered, visible and accessible for inspection. 
• Fire inspections are conducted from the ground level. 
• All work that requires a fire permit, also requires an inspection of that work.
• Installation contractor is required to be onsite for the duration of the requested inspection.
• Fire Protection System inspections must be scheduled by the installation contractor; they can be requested using this Fire Inspection Request Form. 
  • These inspections can only be requested by the contractor that pulled the permit. 
    • Exception: When a number of fire protection systems are being finaled that are tied together, the fire alarm contractor shall coordinate the scheduled date/time with the other fire protection installers to ensure everyone's work is complete and ready for final inspection at one time. 
• Inspection requests must be submitted by the previous business day at 4:00pm using this web form, or call 509-585-4352 to schedule by phone but allow two business days notice.
  

Fire Inspection Request Form

3. Fireworks Display Permits - What is Required & How to Apply

A permit is required for fireworks displays, there is no fee required for a fireworks display permit at this time. Permit applications can be filed online via the Self Service Portal.

Application for permits for a public display of fireworks shall be made in writing at least 15 days in advance of the display. (KMC 15.30.240)

The applicant for a permit for a public display of fireworks shall file with the Fire Department a copy of a public liability and property damage insurance policy providing coverage with minimum limits as specified in RCW 70.77.295; however, the holder of a general license from the chief of the Washington State Patrol, through the director of fire protection, and upon compliance with RCW 70.77.355, shall be excused from compliance with this subsection. (KMC 15.30.280)

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Housing

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1. What is the governing agency of the Kennewick Housing Authority?

The governing agency is:
Regional Housing Authority - Spokane
Judy Anderson
509-368-3202

2. Who do I call for Tenant issues?

Contact Property Manager or Owner first, if unresolved contact Tenant Rights

If issue is regarding living conditions, contact the Kennewick Building Department at 509-585-4387.

3. My window or door in my rental are broken and / or will not close. Who do I report this to?

Please contact the Building Department at 509-585-4561 to schedule an inspection.

4. How do I find out who owns a certain property?

You may call the County Assessor's Office at 509-786-2046 or conduct a property search on the Benton County Assessor's Website

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Outdoor Burning Questions

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1. Who do I contact with questions about air quality issues?

In Case of Emergency Dial 9-1-1
- Non-Emergency Dispatch Phone: 509-628-0333

Benton Clean Air Agency monitors air quality in Kennewick.
- Residential Burn Line: 509-783-6198
- Agricultural Burn Line: 509-783-6570

Benton Clean Air Agency regulates outdoor burning and air quality for our jurisdiction, visit the
Benton Clean Air Agency Website.

2. Where or how do I report outdoor burning violations or concerns?

In Case of Emergency Dial 9-1-1
- Non-Emergency Dispatch Phone: 509-628-0333

Benton Clean Air Agency regulates outdoor burning and air quality for our jurisdiction, visit the
Benton Clean Air Agency Website.

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Parks & Rec - Activities & Sports

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1. How do I find drop-in times?

You can call our drop-in line at 509-585-4595 to find out the current days open gym.

2. How much does it cost for drop-in programs?

Drop-in programs cost $2 per person.

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Parks & Rec - Arts & Crafts

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1. What supplies are needed for this class?

Instructor will provide a supply list on the first day of class.

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Parks & Rec - Cards & Games

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1. What is the age requirement?

All ages are welcome.

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Parks & Rec - Dance

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1. Are partners required?

No partners are needed. There are couples and singles fees.

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Parks & Rec - Employment & Volunteers

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1. What is the minimum age to volunteer?

The minimum age to volunteer is 18 years old. Exceptions may be made for younger volunteers with the accompaniment of a parent, guardian or group leader.

2. I am required to do community service, what steps do I need to take?

The City of Kennewick does not administer a mandated community service program. Arrangements can be made after meeting with the City of Kennewick Volunteer coordinator.

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Parks & Rec - Fitness & Wellness

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1. Can I start a fitness class at any time?

Sure, you can start at any time that is good for you.

2. Do you give a discount for missed classes (vacation, sick, etc.)?

Unfortunately, we do not give a discount for missed classes.

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Parks & Rec - Skate Parks

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1. How do I reserve a skate park for a special event?

For special event reservations and permits call or visit the Kennewick Parks and Recreation office at 509-585-4293, Monday to Friday from 9 a.m. to 5 p.m. The office is located at:
2901 Southridge Boulevard
Kennewick, WA 99338

2. Do you have resident and non-resident fees and what are the operating hours?

Skate Parks admissions are free, operating hours are 6 a.m. – ½ hour after dusk.

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Parks & Rec - Southridge Complex

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1. What does it cost to rent a portion of the complex?

It really depends on the type of event and how many people you have in your party.
Please call the front desk for more information at 509-585-4293.

2. Do you have resident and non-resident fees?

All facility prices are the same except for the picnic shelter.  That has a resident and non resident fee.  

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Parks & Rec - Tournament Guide

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1. How much does it cost to host a tournament with the City of Kennewick?

It really depends on the type of tournament and number of hours/games you play.
Please call the front desk for more information at 509-585-4293.

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Parks & Rec - Trails & Bike Paths

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1. Whom do I call for a non-emergency, public safety concern?

Please call Non-Emergency at 509-628-0333.

2. Whom do I call for maintenance concerns?

For maintenance issues, please call the Park Maintenance Department at 509-585-4419.

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Parks & Rec - Trips & Tours

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1. Do you provide breakfast prior to departure?

No. We encourage everyone to eat prior to departure.

2. I’m a diabetic; can I bring food from home on the trip?

Yes, we encourage all participants to bring a snack or easy to eat items such as granola bars, apples, peanut butter and jelly sandwich, pre-packaged items and water bottle.

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Parks & Rec - Youth Basketball

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1. Can I get my child to be put on a certain team with a friend/relative or coach?

You can add a special request to the enrollment form prior to the late registration deadline.

2. Why have I not received a call from my child’s coach?

Coaches will not be able to contact parents until their background check has been approved.

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Parks & Rec - Youth Softball

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1. What days will my child’s team be practicing?

Practices will be 1 – 2 times a week. Coaches are in charge of scheduling their own practices based on work schedules.

2. When will games be played?

Games will be played during the week Monday - Thursday, with the exception for one Saturday (jamboree) when pictures will be taken.

3. How are teams put together?

Teams are formed by schools or combined schools.

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Parks & Recreation

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1. How do I reserve a Park or facility?

Park reservations can be made at the Numerica Pavilion, Keewaydin Community Center, or online. If your event is open to the public or over 100 people, please see the Special Events Page for more details.

2. Is metal detecting allowed in the parks?

We have no rules against metal detecting in our general parks. However, we do not want people digging with shovels. Methods of investigation should be done with small spade type instruments and if turf is lifted out of place, it should be pressed back into place and stepped on to make it firm.

If we were to see someone going beyond what we deem acceptable, we would make contact with them and ask them to stop. If they continue or we see them in similar actions again, we would contact KPD.

3. Is there a Dog Park in Kennewick?

Not at this time. There is one planned in the conceptual plan of Columbia Park, but it is unknown when this may be implemented.

4. There is a maintenance issue in a park (i.e. a broken sprinkler) who do I call?

Please call the parks and recreation office at 509-585-4293 between the hours of Monday - Thursday 9:00am - 9:00pm Friday - Saturday 9:00am - 5:00pm. Call 546-0236 after hours.

5. What are the rules of the Fishing Pond in Columbia Park?

- Only juveniles (under 15 years) and persons with disabilities are allowed to fish.
- Fishing Season is year round.
- Daily fishing limit is a total of five game fish, no minimum size.
- No bird feeding is allowed.
- No swimming is allowed.
- No floating devices are allowed without a permit.

6. Who do I contact regarding illegal activities in the parks?

To report illegal activities please call 911.

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Planning - Bridge to Bridge

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1. How can I find out more?

You can contact the Community Planning Department at 509-585-4280 or read the Bridge-to-Bridge Revitalization Plan (PDF).

2. What is the Bridge-to-Bridge / River-to-Railroad (BB / RR) area?

The BB/RR is the area between the Blue Bridge (SR-395) and the Cable Bridge and the Columbia River to the BNSF Railroad mainline tracks (maps of the BB/RR area are provided on a link to this city webpage). The BB/RR has been identified in Kennewick's comprehensive plan as a subarea or distinct district worthy of special planning attention.

The BB / RR area is composed of 7 distinct neighborhoods including Columbia Drive and the auto dealers and commercial services along it. Duffy's Pond and the approach to Clover Island. The mobile home parks and residential developments along the levy leading to Columbia Park and south of Columbia Drive, and the numerous salvage, warehouse, and trucking businesses along the railroad tracks.

3. What is the objective of this plan?

The purpose of the Bridge-to-Bridge / River-to-Railroad (BB / RR) Revitalization Plan is to create a short and long-term strategy for the BB / RR area and its 7 distinct neighborhoods for the next 20 years. The plan will serve as a statement of the city's commitment and direction for these areas and as a resource for property owners, businesses, and residents.

4. Why now?

Recent development within the BB / RR area include:
1. The completion of the series of roundabouts between SR-240 and SR-395 that define a new western gateway to the district and city.

2. The Port of Kennewick's acquisition of the properties surrounding Duffy's Pond and the potential this provides for the Port to develop a new eastern gateway to the district and city.

3. The Port's acquisition of some frontage commercial properties between Duffy's Pond and Columbia Drive and the potential this provides for the development of new mixed uses that will connect the riverfront with the downtown.

4. The clearing and consolidation of property at the base of the Blue Bridge.

These developments provide the momentum and opportunity to create and implement a revitalization strategy for the BB / RR area.

5. Will the city be taking my property and forcing me to move?

No. The BB / RR Plan is not a traditional redevelopment plan where a City or redevelopment agency purchases or takes property from property owners and redevelops it or hands it over to a private company to redevelop. The plan is meant to spur and encourage development in a way that fits the vision of the community. The sale of any property in the BB / RR area will occur only when you are ready to sell and if there is someone who wants to purchase your property. The City will not be involved unless the City is purchasing the property for a public facility.

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Police - General FAQs

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1. Can I fly with a gun?

According to the Transportation Security Administration (TSA), you may transport unloaded firearms in a locked hard sided container as checked baggage only. Declare the firearm and / or ammunition to the airline when checking your bag at the ticket counter. The container must completely secure the firearm from being accessed. Locked cases that can be easily opened are not permitted. Be aware that the container the firearm was in when purchased may not adequately secure the firearm when it is transported in checked baggage.

If you have any questions regarding TSA firearm rules and regulations, contact their Customer Service Center.

2. Can I get a background check on someone?

The Kennewick Police Department does not perform background checks on individuals. The Washington State Patrol (WSP) does have a program which provides criminal history conviction records on individuals for the state of Washington known as the WATCH Program.

3. Can I Open Carry in Washington State?

Open Carry is legal but you must have a valid permit/license to carry a loaded handgun in any vehicle in Washington. This includes cars, buses and trains. You can keep the firearm holstered with empty chamber on your hip in your vehicle (can’t be concealed) but the loaded mag must be removed.

Places as listed in the “Where can I / can’t I Open Carry?” FAQ apply to those who open carry. All School Property and Facilities used for school functions are off limits to those without a valid permit / license.

The minimum age for Open Carry is 21. Read RCW 9.41.060 for exceptions to restrictions on carrying firearms. For more information on carrying in a vehicle, see RV / Car Carry Without a Permit (PDF).

4. Do I have a duty to inform an officer upfront that I am carrying when contacted in Washington State?

The answer is “NO” however; if you are asked by the officer, you need to inform them you have a gun. For more details, see RCW 9.41.050.

Use your best judgement. If you live in a state that doesn’t require you inform the officer but in which the officer is likely to find out you have a permit when they access your driving record and/or registration then you may find it easiest to be the one who discloses the firearm up front instead of waiting for the officer to find out from a computer. Law enforcement officers hate surprises and the idea that you may have a gun and didn’t tell them about it is a not so fun surprise. For more details see RCW 9.41.050.

5. Do you have a duty to inform?

In some states, if you’re asked for your concealed carry permit by law enforcement, you have to show proof. In most cases, this is just your valid concealed carry permit from your state. Did you know, though, that some states require you to inform a police officer before he asks? Are you traveling through one of those states? If you are, you need to notify law enforcement prior to them asking.

6. How can I talk to an officer?

If you need to report anything or speak to an officer, call the non-emergency dispatch phone number: 509-628-0333 for officer assistance. This is the non-emergency number for the cities of Kennewick, Richland, West Richland, Prosser, and Benton County and is answered 24/7. Be prepared to give your location and briefly explain your situation.

The non-emergency number for Pasco and Franklin County is 509-545-3510, also a 24/7 number.

If you need to reach the Kennewick Police Department business line, you can call 509-585-4208 Mon thru Friday 0830-0430. The business line is not for reporting incidents or speaking directly to an officer.

To leave a message for a specific officer, call the station at 509-585-4208 and a clerk will transfer you to the officer’s station phone.

If you want to file a complaint against an officer, call 509-585-4208. A clerk will transfer you to the on-duty supervisor.

Please contact the Washington State Patrol for anything occurring on the highways at 1-800-283-7803.

7. How do I drop the charges on a Protection Order?

You will need to petition the Court and go before the Judge to ask for the charges to be dropped. The Kennewick Police Department is not able to change any conditions of an Order. For more information on Protection Orders or to contact the Benton County Court, visit the local courts site.

8. How do I file an animal related complaint?

For animal related complaints, please contact Benton County Animal Control at 509-460-4923. Benton County Animal Control is located at 1116 N Grant Place, Kennewick, WA 99336. For more information, you may also visit their website.

9. How do I file a complaint against an officer?

To file a complaint against an officer, call the Kennewick Police Department business office at 509-585-4208, during business hours. A clerk will transfer you to the On-Duty Supervisor to start the process.

10. How do I file an on-line crime report?

The Kennewick Police Department does not have the capabilities to file an online crime report at this time. If you would like to speak with an officer about a crime or incident, call the non-emergency dispatch phone number: 509-628-0333 for officer assistance. This is the non-emergency number for the cities of Kennewick, Richland, West Richland, Prosser, and Benton County and is answered 24 / 7. Be prepared to give your location and briefly explain your situation.

11. How do I find out if someone is in the Benton County jail?

To find out if an individual has been booked into the Benton County Jail, check their Daily Jail Register.

12. How do I find out if someone is in the Franklin County jail?

To find out if an individual has been booked into the Franklin County Jail, check their Daily In Custody Report (PDF).

13. How do I get a Concealed Pistol License (CPL)?

The Kennewick Police Department accepts applications for concealed pistol licenses Monday through Friday from 8:30 a.m. until 4:30 p.m. You must be at least 21 years of age to apply for a CPL.

You may only apply to the city police department if you live within the city limits. Please apply at the county sheriff’s office if you live in the county. Renewal licenses and replacement licenses are handled in the same manner. If you live out-of-state, you may apply at any Washington state police department or sheriff’s office. We have sixty days to issue a license to a person who does not reside in the state of Washington and thirty days for Washington residents.

Review more details on the Concealed Pistol Licensing page.

14. How do I get a Firearm Dealer License?

The Kennewick Police Department accepts applications for firearm dealer licenses Monday through Friday from 8:30 a.m. until 4:30 pm. The business must be in the incorporated areas of Kennewick. The applicant must provide a copy of their business license and Federal Firearm License. 

15. How do I get a restraining order?

Restraining Orders are issued through the District Court or Superior Court depending on the type of order you need. For more Protection Order information and forms visit the Benton and Franklin Counties Superior Court site.

16. How do I get my fingerprints taken?

The Kennewick Police Department offers fingerprinting services by appointment only at 211 W 6th Avenue, Kennewick, WA 99336. The fee is $21 for 2 print cards. Please call 509-585-4208 to schedule.

17. How do I get my stuff from the house if there is a Protection Order in place?

You will need to contact the Benton County Courts directly and go before a Judge to get information on how to get items from the home.

The Kennewick Police Department does not do Civil Stand-byes unless the Judge specifically states it in the Order that KPD will assist in retrieving your basic needs i.e.: clothing, personal hygiene items, medications or tools for work. This would not cover furniture, household items, food, etc.

Visit the local courts site for more information about Protection Orders.

18. How do I report a junk or abandoned vehicle?

To report a junk or abandoned vehicle on City property/roadway, you can use the Online Reporting Form (below), or call the Kennewick Police Department business line at 509- 585-4208, or go to the station at 211 W. 6th Avenue to fill out an abandoned vehicle form. The form is given to the Traffic Sergeant, who will assign someone to inspect and potentially tag the vehicle. The registered owner then must remove the vehicle within a short period of time, or it will be towed at their expense. If the vehicle is on private property, call 509-628-0333 and ask for an officer to inspect it. The officer must determine if it’s stolen or considered a hulk (hazard) abandoned vehicle.

Online Reporting Form

19. How do I report a traffic complaint?

If you need to report anything or speak to an officer, call the non-emergency dispatch phone number: 509-628-0333 for officer assistance. This is the non-emergency number for the cities of Kennewick, Richland, West Richland, Prosser, and Benton County and is answered 24/7. Be prepared to give your location and briefly explain your situation.

Please contact the Washington State Patrol for anything occurring on the highways at 1-800-283-7803.

20. How do I travel in other states with a gun?

Before you drive across that state line, do you know if that state honors your state’s concealed carry permit? Some states require you to lock up your firearms when not in use. If you are driving across state lines, it’s a good idea to bring a locking case. Not only can a vehicle gun safe help secure your concealed carry firearms when you’re not using them – it’s peace of mind when dealing with law enforcement in gun restrictive states.

Good Rule: If you run into a state that doesn’t share reciprocity with yours, store your unloaded firearm in a separate locked container apart from the ammunition in the trunk of your vehicle. That way, you can claim the Firearm Owners Protection Act. You can check at if a state honor your concealed carry license at
USA Carry.

21. How do I use a handicapped parking spot?

Please remember that per RCW 46.19.030(4), parking placards must be displayed when the motor vehicle is parked by suspending it from the rearview mirror. In the absence of a rearview mirror, the parking placard must be displayed on the dashboard. The parking placard must be displayed in a manner that allows for the entire placard to be viewed through the vehicle windshield.

22. What is the fee for parking in a handicap spot?

There is no fee, this would be a parking infraction, with a monetary penalty of $450.00 dollars, for any person to park a vehicle in a parking place reserved for persons with physical disabilities without a placard or special license plate.

23. Where can I / can’t I Open Carry?

The Washington State Firearm Law has designated certain areas where it is a violation of law to possess a firearm, regardless of whether you are lawfully carrying concealed. The prohibited areas are: restricted access areas of a jail; the area used in connection with court proceedings; restricted access areas of a mental health facility; that portion of an establishment classified by the liquor control board as off-limits to persons under 21 years of age; restricted access areas of a commercial service airport; and public or private elementary and secondary school premises. For more information read RCW 9.41.300 and RCW 9.41.280.

24. Where can I take my unused or outdated medication?

The Kennewick Police Department has a Medical Return drug collection unit in our front lobby. It is always locked so you must go to the front desk and ask for assistance. It is available during normal business hours of Monday-Friday 8:30 a.m. - 4:30 p.m. This is for individual citizen use, not unused / outdated medication from businesses or clinics. 

25. Where do I go to pay my handicap ticket?

Please pay your ticket at:
Benton County District Court
7122 W Okanogan Place, Building A
Kennewick, WA 99336
509-735-8476

26. Where do I go to pay my parking ticket?

The correct address to pay for a ticket from the Kennewick Police Department is:
Benton County District Court
7122 W Okanogan Place, Building A
Kennewick, WA 99336
509-735-8476

27. Why are people are parking in front of my house?

The streets belong to the city as a whole, not its individual homeowners. A vehicle can be legally parked in front of your house without the owner living there.

28. Why can’t I leave my boat / camper / trailer parked in front of my house?

These vehicles also fall under the 72-hour rule. For more information, please see

Kennewick Municipal Code 18.12.260.

29. Why can’t I leave my old car in front of my house?

The street belongs to the city, and citizens have approved measures that limit how long you can park on a city street which is 72 hours. For more information, please see Municipal Codes KMC 11.36.050 and RCW 46.55.100.

30. Why was my car was towed and what do I do now?

Your vehicle can be towed for many reasons. Please see KMC 11.90.635 and RCW 46.55.120 for more detailed information. Only the investigating officer can be asked about the status of a vehicle. If you do not have the investigating officer’s name and/or phone number, call 509-585-4208. To review common reasons for vehicle towing, visit the Towed Vehicle page.

31. Who do I contact for miscellaneous loud noises other than construction (i.e. loud cars, loud neighbors, etc.)

For vehicles or motorcycles, contact the non-emergency number 509-628-0333.

For Concerts in the Park, contact Parks and Recreation at 509-585-4362.

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Police Department - Internal Affairs

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1. What are the possible outcomes of a disciplinary investigation?

1. Unfounded - Evidence does not support the allegation.
2. Exonerated - The allegation is true, but it was lawful and proper.
3. Not Sustained - There is insufficient evidence to prove or disprove the allegation.
4. Sustained - There is sufficient evidence to conclude the allegation occurred.

2. What time limits do I have to make a complaint?

In order to conduct a thorough investigation, your complaint should be filed immediately following the incident, or as soon as possible.

3. Will I be notified of the status of my complaint?

Yes. You will be notified of the outcome at the conclusion of the investigation. If you have questions during the investigation, you may contact Internal Affairs Unit at 509-585-4208.

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Public Record Requests

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1. How are the five business days calculated when responding to a public records request?

RCW 42.56.520 provides that a response to a request for public records must be made by the agency within five business days. The day the request is received does not count as one of the five days. RCW 1.12.040 provides: "The time within which an act is to be done, as herein provided, shall be computed by excluding the first day, and including the last, unless the last day is a holiday, Saturday, or Sunday, and then it is also excluded." The general statute appears to be of application throughout the state statutes.

2. Must the City agree to provide copies of "future records"?

No. A future record is one that does not exist today but may be created in the future. If there is no "writing," there can be no "public record" and, accordingly, there can be no requirement to allow inspection or copying as a result of a current request. Obviously, if a future request is made and the record then exists, the request will need to be considered. The City's obligation is confined to existing records.

3. Must the City copy records at no charge for non-profit organizations?

No. Public records law allows a city to recover a reasonable charge for providing copies of public records to any person. This applies to nonprofit corporations as well as private citizens or businesses. The charge may not exceed the amount necessary to reimburse the agency for its actual costs and may not include staff time needed to retrieve the documents.

4. Must the City create a document when responding to a specific request for public disclosure?

No. Under RCW 42.56, the Freedom of Information Act only requires the City to provide access to existing, identifiable records that are not exempt from disclosure. An agency is not required to create a record in response to a request for information or answers to questions.

5. What public records are exempt from disclosure?

Each record must be reviewed to determine whether it is exempt from public disclosure. Most exemptions are listed in RCW 42.56.230-42.56.480. However, certain statutes outside public records laws also provide exemptions from disclosure or prohibitions on disclosure of particular records. When a city denies a request for disclosure of a public record, the specific statutory exemption on which the denial is based must be identified along with a brief explanation of how the exemption applies.

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Public Works - Engineering

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1. Can I install a business sign in the City right-of-way or a parking lot in the City right-of-way?

We no longer allow License Agreements for signs in the City ROW unless they are grandfathered in (there is already a sign there) or there are special circumstances. Contact Scott Szendre, Engineering Technician at 585-4446.

2. How do I vacate a City Right-of-way?

To vacate a street, refer to Scott Szendre, Engineering Technician,
585-4446.

3. How early in the morning can construction begin?

Per KMC 9.52.060, noise levels generated by work are allowed between the hours of 6:00 a.m. and 8:00 p.m. It does not designate weekdays differently from weekends.

4. Can I get a plan holder's list?

For Public Works contracts, please contact Engineering Admin at
509-585-4247 or Public Works at 509-585-4419.

5. Where can I find Standard Specifications?

The Kennewick Standard Specifications are located on our website on the Public Works Page under Engineering. Standard Specifications

6. Who do I contact regarding dust control?

If the dust is from a City Project construction site, provide information to Engineering Project Manager at 509-585-4430. If the dust is not from a City Project construction site, contact Benton County Clear Authority at 509-943-3396.

7. Who do I contact to vacate an easement?

To vacate an easement, please contact Scott Szendre, Engineering Technician at
585-4446.

8. How do I apply for an Easement Encroachment?

Please contact Scott Szendre, Engineering Technician at 585-4446.

9. What was the result of the bid opening?

This information can be found on the Engineering web page under Archived Bid Tabs. Archived Bid Tabs

10. Who do I contact for sewer location request?

Contact the Public Works Permit Technician 585-4246.

11. How do I connect to City Sewer?

Contact Public Works Permit Technician at 585-4246.

12. Where can I find Small Works and Professional Services Rosters?

A link to the Small Works and Professional Services Rosters can be found on the City website. Click on Rosters below. Rosters

13. Is there a way to set a temporary water meter or get temporary water for dust control?

The City does not set temporary water meters. A fire hydrant meter can be rented from Public Works. For more information, call (509) 585-4419.

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Public Works - Streets

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1. How do I request pothole repair?

You may report a pothole, street light, traffic signal or sight obstruction by going to the Streets & Traffic page. Streets & Traffic

2. Who maintains the alley behind my house?

Contact the Street Department at (509) 585-4419 and they will determine if it’s a private alley or a City owned/maintained alley.

3. When will my street be swept?

The Street Department has a schedule which they go by. The arterial streets are swept once a month and the residential streets are swept two times a year.

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Public Works - Traffic

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1. Does the City provide or allow use of Children At Play Signs?

the City of Kennewick cannot provide nor allow the use of "Children at Play" signs along public streets. For a complete explanation, please read the Children At Play page.

2. How do I get a copy of a traffic video at an intersection?

Not all intersections have video detection. However, for intersections that do have video detection, you can submit a Public Record Request.

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Public Works - Utilities - Water & Sewer

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1. Whom should I contact about sewer backups?

Call Public Works at (509)585-4419 to report the sewer backup.

2. Can the City take a water sample and / or perform a water test at my address?

Yes, for certain parameters, i.e., pH, chlorine residual, hardness, bacteriological samples. Call Public Works at (509)585-4419. (For City water only - not private well water.)

3. How may I have my private well water (or other water not covered by City testing parameters) tested?

Yes, contact the Benton Franklin Health District (509) 460-4206 for guidance on analysis.

4. I have low or high water pressure at my house.

Call Public Works at (509) 585-4419.

5. My meter box lid is broke or missing / is full of water / has water flowing out of it / is leaking and water is running down street, etc.

Call Public Works at (509) 585-4419.

6. Water quality questions - taste / smell / color, etc.

Call Public Works at (509) 585-4419.

7. Whom should I contact about critical health needs and water shut offs?

Call the Water Services Supervisor at (509) 585-4534 to be added to the list of customers who need to be notified of water shut offs because of critical health needs (dialysis, etc.)

8. What do I need to do to hook up to City water/sewer and what are the connection fees for this address?

Call the Public Works Technician (509) 585-4246..

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Public Works - Water Line Flushing

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1. Is the discolored water safe to drink?

Yes, the water is safe to drink.  The color is from naturally occurring minerals in the water.

2. Can I do laundry while the water is discolored?

Discolored water could stain your laundry.  You should refrain from doing laundry if you are experiencing discolored water in your home.

3. How long will the discolored water last?

It is impossible to tell exactly how long it will last, but most homes would likely see discolored water for an hour or less.  The crew will continue flushing water mains until it is completely cleared up.

4. How do I flush discolored water from my house?

If you get discolored water in your home plumbing, running cold water in your bathtub is the fastest way to clear it up. 

5. What if the water doesn't clear up in my home?

If you have trouble getting the water in your home to clear up, please call the Public Works Department at (509) 585-4419 and they will take your information and dispatch someone to your home to flush the water service at the meter.

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Senior Services

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1. Do I have to live in Kennewick to participate in Kennewick Parks and Recreation programs and classes?

We welcome everyone no matter where you live and we offer a variety of programs for all ages.

2. Do I have to belong or be a member of the community center to participate?

You do not have to be a “member” or “Valued Supporter”. We welcome everyone!