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Utility Services
Responsibilities
The Utility Services Division of Public Works is responsible for the Water Treatment Plant, Wastewater Treatment Plant, Wastewater Collection, and Water Distribution programs.
The Water section has the responsibility to provide clean, clear, potable water to its utility customers, to maintain that high quality and deliver it economically and plentifully to the consumer. This has been accomplished with the help of the Water Filter Treatment Plant along with various wells that the City operates.
Distribution
Water Distribution crews keep the water system operating efficiently, including transmission lines, mains, valves, reservoirs, hydrants, meters, pumps, etc. Charged with treating industrial and domestic wastes, the Wastewater or Sewer section performs a vital function relating to citizens' health, both here and downstream on the Columbia River.Collection
Wastewater Collection crews ensure that the system is leak and seepage proof, unblocked by sand, grease, or roots, and graded to move wastes efficiently to the Wastewater Treatment Plant where the treated water is put back into the river cleaner than when it was taken out.9
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Water, Sewer & Stormwater
Learn more about the responsibilities and services offered by the Water and Sewer Departments.
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Utility Fees & Charges
Find out your water and sewer rate and how to find answers to your account questions.
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Backflow / Cross Connection
The intent of the Cross Connection Control Program is to protect the City's water system from coming in contact with any contaminate that may enter into the water distribution system.
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FAQ's
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Utility Repair / Maintenance
Physical Address
1010 E Chemical Drive
Kennewick, WA 99336
Mailing Address
PO Box 6108
Kennewick, WA 99336
Phone: 509-585-4419
Hours
M-F 8:30 am - 4:30 pm
Closed from 12 pm - 1 pm daily